A message from your instructor, Julie Podewitz.
The Big Picture – A New Journey
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How Leads Get to Us
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Know Your Business – the Basics
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Making a Connection/Discovery
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Making a Connection/Discovery - Part 2
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Making a Connection/Discovery - Part 3
Test your learning of Part 3
Planning Tours (Community Visits) and Closing to the Next Step
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Senior Living Sales is perfect for those just getting started in senior living, those who may need a refresher or those who have not yet experienced comprehensive sales training. This first module focuses on internal sales; taking a lead from inquiry to tour to deposit to move-in. It is comprehensive in content yet simple to follow.
What you'll learn:
1. Why senior living sales are important
2. How to take the lead from inquiry to move-in.
3. The fundamentals and best practices of selling senior living
4. How leads get to you, discovery, planning tours, follow up, closing, and addressing objections
Taught by an industry expert, Senior Living Sales is a comprehensive yet simple-to-follow training series. It is a perfect training tool to introduce those new to selling senior living, those who may need a refresher, and for companies to include in their training library. It not only covers what to do, but how to do it and why it is important. This series covers inside sales - taking a prospect from new lead to inquiry to tour, closing, follow up, deposit and move-in.
Who this lesson is for: Those new to senior living sales, experienced in senior living but have not had comprehensive training, those who need a refresher, and those who may want more “how to” instruction.
This lesson includes: 9 Modules
1. Getting Started - Why Senior Living Sales is Important; What you need to know
2. How Leads Get to Us
3. Know Your Business - the Basics
4. Discovery Process Part 1
5. Discovery Process Part 2
6. Discovery Process Part 3
7. Planning a Unique Customer Tour Experience (and Closing)
8. Follow Up and Closing
9. Addressing Objections
